Shop: iloveaurelien.com
Last updated: 21/05/2026

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ARTICLE 1 – SELLER IDENTIFICATION

The online shop iloveaurelien.com is operated by:

TWMC – Simplified Joint-Stock Company with a Sole Shareholder (SASU)
SIRET: 983 371 881 00019
Intracommunity VAT: FR44983371881
Registered office: 50 Avenue des Champs-Élysées, 75008 Paris – France
Legal representative / Publication director: Aurélien Lesire
Email: concours@ iloveaurelien.com

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ARTICLE 2 – PURPOSE

These General Terms and Conditions of Sale (GTC) govern the online sale of physical products marketed through the iloveaurelien.com shop.

Products concerned:

• promotional packs;
• physical goodies;
• textiles;
• water bottles;
• tote bags;
• towels;
• smartphone holders;
• promotional items.

Any order implies unreserved acceptance of these GTC.

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ARTICLE 3 – CONCERNED CUSTOMERS

Sales are concluded exclusively with consumers (B2C).

Sales area:

• Metropolitan France
• French overseas departments and territories
• European Union
• countries accessible via the transport solutions offered on the shop

The seller may refuse an order depending on the destination or logistical risk.

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ARTICLE 4 – PRODUCTS

The essential characteristics of the products are described on the shop.

Visuals, photographs, renderings, colors, mockups or illustrations are for informational purposes only.

Minor discrepancies in manufacturing, color or packaging shall not engage the seller's liability.

Offers remain valid while stocks last.

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ARTICLE 5 – PRICES

Prices displayed on the shop are in euros (€), incl. VAT.

Delivery fees, specific taxes or additional charges are specified at checkout.

The seller may change prices at any time.

The applicable price remains that displayed at the time of final order validation.

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ARTICLE 6 – ORDER PROCESS

The order becomes firm and final after:

1. adding to cart;
2. cart validation;
3. entering customer information;
4. acceptance of these GTC;
5. validated payment.

The seller may cancel, suspend or refuse any order in case of:

• fraud;
• attempted abuse;
• non-payment;
• fraudulent multiple account;
• suspicious activity;
• technical anomaly;
• obvious pricing error;
• illicit use of a payment method.

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ARTICLE 7 – AVAILABILITY

Products are offered within the limits of available stock.

In case of unavailability after order:

• refund;
• credit note;
• or equivalent replacement.

The customer will be informed as soon as possible.

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ARTICLE 8 – PAYMENT

Accepted payments:

• Credit card;
• PayPal;
• Apple Pay;
• Bitcoin (BTC);
• Ethereum (ETH);
• USDT;
• USDC.

Payment is due immediately.

No shipment will be made before full payment validation.

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ARTICLE 9 – CRYPTOCURRENCY PAYMENT

In case of crypto payment:

• the blockchain transaction must be definitively confirmed;
• wallet, network, amount or protocol errors remain the responsibility of the client;
• blockchain fees are non-refundable;
• crypto market fluctuations do not entitle to any compensation;
• any authorized refund may be made in euros (€);
• the seller is not obliged to refund in the original cryptocurrency.

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ARTICLE 10 – PAYMENT SECURITY

The site uses secure payment solutions offered by Shopify and/or its authorized partners.

The seller does not have access to the client's full bank details.

Any suspicious transaction may be subject to:

• suspension;
• verification;
• cancellation.

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ARTICLE 11 – DELIVERY

Shipments are carried out via the solutions available on the shop, including:

• Chrono18;
• Chronoclassic;
• Chrono Relais Europe;
• Shop2Shop;
• or equivalent.

The indicated delivery times are estimates.

The seller is not responsible for delays related to:

• the carrier;
• customs;
• force majeure;
• an incorrect address;
• the client's absence;
• an external logistical blockage.

The client must provide accurate information.

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ARTICLE 12 – TRANSFER OF RISKS

The transfer of risks occurs upon effective delivery of the package to the client or a designated third party.

The client must immediately check the condition of the package.

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ARTICLE 13 – RIGHT OF WITHDRAWAL

In accordance with the Consumer Code, the client has 14 calendar days from receipt.

The product must be returned:

• complete;
• clean;
• unused;
• undamaged;
• with accessories;
• if possible, in its original packaging.

Return shipping costs are borne by the client unless the error is attributable to the seller.

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ARTICLE 14 – REFUND

The refund will be processed within the maximum legal period of 14 days after reception and inspection.

The seller may apply a reduction or refuse a refund in case of:

• abnormal use;
• damage;
• loss of value;
• incomplete return.

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ARTICLE 15 – LEGAL GUARANTEES

The client benefits from:

• the legal guarantee of conformity;
• the legal guarantee against hidden defects.

Complaints:
concours@ iloveaurelien.com

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ARTICLE 16 – PROMOTIONAL PARTICIPATION / CONTEST

Certain packs may include promotional participation linked to the purchase.

This participation constitutes an ancillary commercial benefit.

It is neither an autonomous product, nor a financial value, nor a primary consideration.

The terms of the contest are exclusively governed by the official rules.

Fraud = possible cancellation of:

• order;
• account;
• participation;
• winnings.

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ARTICLE 17 – LIABILITY

The seller is not responsible for:

• improper use of products;
• breakage due to abnormal use;
• indirect damage;
• data loss;
• financial prejudice;
• logistical delay;
• an external event.

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ARTICLE 18 – INTELLECTUAL PROPERTY

All elements of the shop:

• brands;
• visuals;
• texts;
• logos;
• design;
• graphics;
• content;

remain protected by intellectual property rights.

Any unauthorized reproduction is prohibited.

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ARTICLE 19 – PERSONAL DATA / GDPR

Data is processed in accordance with:

• GDPR;
• applicable French legislation.

The client can exercise their rights of:

• access;
• rectification;
• opposition;
• deletion;
• restriction.

GDPR contact:
concours@ iloveaurelien.com

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ARTICLE 20 – COOKIES AND TRACKERS

The shop may use:

• functional cookies;
• session cookies;
• Shopify trackers;
• analytical cookies;
• technical security tools.

Details are provided in the Cookie Policy.

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ARTICLE 21 – FORCE MAJEURE

No liability can be incurred in cases of force majeure:

• natural disaster;
• war;
• cyberattack;
• major network outage;
• pandemic;
• strike;
• transport blockade;
• administrative decision.

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ARTICLE 22 – CONSUMER MEDIATION

In accordance with articles L.611-1 et seq. of the Consumer Code, the consumer client may have recourse, free of charge, to a consumer mediator after a prior written complaint has remained unresolved.

The contact details of the competent mediator will be communicated upon request or upon official membership of the seller to an accredited body.

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ARTICLE 23 – APPLICABLE LAW / DISPUTES

These GTC are governed by French law.

An amicable solution will be sought.

Failing this, the competent French courts will be seized, subject to the mandatory rights applicable to consumers in the European Union.